Billing FAQ

Why is “Brentwood Research” or “Gold Is A Better Way” showing up on my credit card statement?

If your credit card statement shows a recent charge from “SR*Brentwood Research” or “SR*Gold Is A Better Way”, it indicates you recently signed up to receive a subscription to one of our investment research services using a Visa, Mastercard, or Discover credit card.

If you purchased one of our subscriptions using an American Express credit card, the charge will likely appear as “www.brentwoodresearch.com” or “www.goldisabetterway.com” on your credit card statement.

If you didn’t make such a purchase or don’t recall having any purchase history with Brentwood Research, or its affiliates, please contact our customer service specialists at 855-936-0927.

I don’t recall ordering a Brentwood Research or Gold Is A Better Way service or product. What do I do?

It’s possible that as a result of a closure of another related service in our network, you received a free year of a Brentwood Research product or service.

Since Brentwood Research product subscriptions are set to auto-renew by default, it’s possible the charge you’re seeing is for an additional year of service. Or, it could be the smaller annual maintenance fee that is charged to lifetime subscribers.

If none of these scenarios apply, please call our customer service specialists at 855-936-0927.

How can I cancel my subscription?

To cancel your Brentwood Research subscription, contact Brentwood Research by phone. Call 855-936-0927 to speak with our customer service specialists. Our customer service office is open from 9.00 a.m. to 5:00 p.m. PT Monday – Friday.